Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
Return policy:
If you are dissatisfied with your purchase, returns are accepted within 14 days. Please contact Ouida prior to returning a piece and be sure that the item is packed in its original packaging, tracked, and insured. You will be responsible for the cost of shipping, tracking, and insurance for your return. Refunds will be given once the item arrives safely, in its original condition, to Ouida's studio address.
Terms of Service:
Claims for defects, damages and/or shortages must be made by the client in writing within a period of ten (10) days after delivery of all or any part of the order through email. Ownership of all copyrights and the right to reproduce this artwork shall be retained by Ouida Touchon and are not offered to the owner of the original art piece.